Shipping policy

Free & Insured Shipping

We offer completely free shipping on all orders, and every shipment is fully insured at no extra cost to you. If your package is lost or damaged in transit, we've got you covered.

Processing Time

Due to high demand, orders may take 2 to 4 business days to process before they are shipped. Processing time refers to the time it takes to prepare, pack, and hand over your order to the carrier — it does not include transit time.

Delivery Time

Once shipped, orders typically arrive within 11 to 14 business days, depending on your location. Please note that delivery times are estimates and may vary due to factors outside our control, such as customs, local carrier delays, or weather conditions.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.

Delays

While we work hard to get your order to you as quickly as possible, please understand that occasional delays can happen, especially during periods of high demand or with international shipments. We appreciate your patience and are here to help if you have any concerns about your order's status.

Questions?

If you have any questions about your shipment, feel free to contact us at octosnuuggies@outlook.com